Privacy Policy
This Privacy Policy last updated on July 18, 2024.
WE RECENTLY UPDATED OUR PRIVACY POLICY
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING STR ONLINE SERVICES.
Sushi STR Rotaryand its parents, subsidiaries, and affiliates, and their respective stockholders, directors, officers, employees, agents, successors and assigns (collectively, “Sushi STR Rotary,” “STR” or “STR Revolving Sushi Bar”) is very sensitive to the privacy concerns of the visitors to and users of (collectively “Users”) its website, Sushi STR Rotary Rewards mobile application (“App”), rewards programs, and other online programs (collectively the “STR Online Service” or “Service”).
This Privacy Policy outlines the types of personal information that you may provide to us on any STR Online Service controlled by STR which links to or posts this Privacy Policy and explains how STR handles such personal information. This Privacy Policy does not apply to personal information collected from you offline, to websites or applications that do not link to this Privacy Policy or to third-party websites to which the STR Online Service may link.
Please note that this Privacy Policy applies to information that qualifies as personal information, which is information that can be used to reasonably identify you, such as your name, email address, and similar information.
Under certain laws, the definition of personal information (which we use broadly to include similar terms such as “personal data”) is broader and also covers things like online identifiers (for example, IP address, cookie IDs, device IDs). Where information does not qualify as personal information, including information that has been deidentified, anonymized, or aggregated, we will not treat it as such. However, where we are required by law to treat certain information as personal information, or where we combine certain information with personal information, we will treat it as personal information.
This Privacy Policy does not apply to any online services, platforms, websites, or applications where it is not linked.
Sometimes additional or different privacy policies or practices may apply, in which case we will provide you with notice at the time of collection. Where applicable, those additional policies or practices supplement this Privacy Policy.
In addition, please review our Sushi STR Rotary Terms & Conditions (“Terms”) which governs your use of the STR Online Service. By using the STR Online Service, you consent to this Privacy Policy and our collection, use, and disclosure of personal information.
Residents of California can visit the California section of this Privacy Policy for more information, including how to exercise their privacy rights.
- COLLECTION OF PERSONAL INFORMATION ONLINE
Types of Information Collected
We collect information in relation to the operation of our business and, most importantly, to run our restaurants, serve you sushi, and operate our Sushi STR Rotary Rewards Program. Some of the data categories listed below may not apply to you, depending on how you interact with us.
- Identifiers, including your name and account names, as well as date of birth, if you provide it to us on the App. It also includes online identifiers such as mobile advertising ID, IP address, and cookie ID that we may use in relation to our advertising activities.
- Contact Informationsuch as your email address, phone number, and address.
- Personal Characteristics and Traits, such as where we provide you the option to submit information regarding whether you are visually impaired or have any reach limitations, in order to assist with fulfilling your order. In addition, we may collect certain demographic information, such as age and gender.
- Account Details and Commercial Informationsuch as your purchase history and amounts, favorite menu items and communications preferences.
- Financial and Payment Information, such as your payment card information (we do not handle full payment card info directly, but rather rely on Vendors for doing so).
- Service Usage Information. This includes information collected by Tracking Technologies (defined below), which includes information such as:
- your device functionality (browser, operating system, hardware, mobile network information);
- the URL that referred you to our STR Online Service;
- the areas within our STR Online Service that you visit and your activities there (including emails we send, such as whether you open them or click on links within);
- your device location (if you have enabled such features on your device);
- your device characteristics; and
- device data and the time of day.
- Location Datasuch as where you enable features on your device to provide us with your location (which may include your precise location).
- Audiovisual and Similar Informationsuch as CCTV recordings in our retail locations and customer service call recordings.
- Inferencesincluding information derived from other information that we have collected. For example, we may make inferences about you based on your order history or other information about you in order to provide you with offers or advertisements that are most relevant to your interests.
- User Contentas described in our Terms & Conditions.
The definition of personal information under certain laws is limited to information that can be used to directly identify you, such as your name, email address, and similar information. Under other laws the definition of personal information is broader and also covers things like online identifiers (IP address, cookie IDs, device IDs). Where we are required by law to treat certain information as personal information, or where we combine certain information with personal information, we will treat it as such.
How We Collect Information
Directly From You on the STR Online Service
E-mail addresses and other Personal information of visitors, such as a first and last name, home or other physical address, date of birth or telephone number, are known to STR only when voluntarily submitted, for example, via purchases made through the STR Online Service, registration for sweepstakes or contests, content submissions, suggestions or participation in online interactive activities. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for programs, contact customer service, or respond to surveys.
Information from your STR Revolving Sushi Bar Visits
We may collect information using technology in our stores and premises, such as cameras and CCTV. This technology is used for operational and security purposes, to protect the health and safety of our customers and associates and to prevent, investigate, and prosecute shoplifting, fraud, and other criminal activities. We may also collect information directly from you when you visit a store, such as when you interact with a team member or order sushi or drinks in person.
Automatically from You or Your Device When You Visit the Service
We use cookies and other tracking technologies (“Tracking Technologies”), as discussed in further detail below, to collect information about your device and your use of the STR Online Service.
We may use a variety of technologies that store or collect certain information whenever you visit or interact with the STR Online Service. This information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device whenever you visit or interact with our STR Online Service.
In addition, we may collect certain information by automated means. The information we collect may include your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, and others (“Device Identifiers”). We may use such Device Identifiers to associate information you have provided on different devices, or during separate interactions with us on the STR Online Service on the same device. For example, if you login to your account on your mobile phone, then later login to your account on your tablet or laptop, we may collect those Device Identifiers and associate those two devices and their Device Identifiers with other information we have on you. By way of another example, if you use the STR Online Service (for example, to order sushi) while logged into your account during one interaction but later use the STR Online Service on the same device, but not logged into your account, we may use Device Identifiers and other information to associate these separate interactions with the STR Online Service with your single device. We may also collect the address of a referring web site (if any), the pages you visit on our STR Online Service, and other information. We may use this information to operate, maintain, and manage our STR Online Service and to provide services such as technical support.
We may use various tracking technologies such as those described below (“Tracking Technologies”) to collect information on the STR Online Service, including the types of information described above in the Types of Information Collected section, above. Tracking Technologies include:
- A cookie is a data file placed on a device when it is used to visit the STR Online Service.
- Web Beacons.Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our STR Online Service’s pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies can be used to count visitors to the STR Online Service, to monitor how users navigate the STR Online Service, to count how many e-mails that were sent were actually opened or to count how many links were actually viewed.
- Embedded Scripts.An embedded script is programming code that is designed to collect information about the links you click on and your interactions with the STR Online Service. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the STR Online Service, and is deactivated or deleted thereafter.
- Location-Identifying Technologies.Our STR Online Service may provide you the ability to enable location-identifying technologies, including “location services” on our App, to find the nearest STR Revolving Sushi Bar. Some location-identifying technologies rely on Bluetooth technology, which you also have to enable with respect to the App in order for our App to interact with such technology. For example, some retail locations may install Bluetooth, Wi-Fi, radio transmitters, or other devices, which have the ability to communicate with your App or collect information about your device when you are in or near a retail location. In order to stop utilizing, or to change the settings with respect to, location-identifying technologies on our App, you can change your device settings.
There may be other Tracking Technologies now and later devised and used by us in connection with the STR Online Service.
From Our Affiliates and Related Entities
We may receive information from our affiliates and related entities that are part of the Sushi STR Rotary, Inc. family.
From Others
We may receive information about you from third parties, including your friends and others (when they submit content to us or post or interact with the STR Online Service) and Third-Party Services. Additionally, we may, from time to time, supplement the information we collect with information from third parties.
Information You Provide about Others
The STR Online Service may allow you to submit the personal information of someone else, such as if you are ordering sushi to a friend’s house and provide their address. In addition, the STR Online Service (or a Third-Party Service) may offer functionality to send someone else an invitation or other communication. If so, the information you provide is used to facilitate the communication or transaction and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please see our Terms & Conditions for our expectations and your obligations as to information that you submit. Please be aware that when you use any send-to-a-friend functionality, your information, including contact information, name or username and message, may be included in the communication sent to your addressee(s), and the communication will indicate it was sent at your request and/or on your behalf.
- USE OF PERSONAL INFORMATION
Generally, we use and otherwise process personal information to provide you with sushi and other products and services you purchase or request, personalize our offerings, services, and marketing, and to otherwise support our business. Below are more specific examples of various purposes for which we use personal information:
- Providing our products and services, including to provide you with information, goods, or services, or process transactions that you have requested or agreed to receive, to enable you to participate in a variety of the STR Online Service’s features, including ordering sushi and finding a nearby STR Revolving Sushi Bar; to process your registration with the STR Online Service, verify your personal information is active and valid; to facilitate a purchase, including facilitating payment for your purchase.
- Operating our business.
- Customer service and communications, including responding to any questions, comments, or requests that you have for us or for other customer service purposes; sending you communications and notifications about your use of the STR Online Services or your other interactions with us, and changes to the STR Online Service and/or Service’s policies or other aspects of our business operations.
- Administering accounts and loyalty programs, such as the Sushi STR Rotary Rewards Program.
- Research, development, and analytics, including to better understand how users access and use our websites, Apps, and other STR Online Services, both on an aggregated and individualized basis, in order to improve our STR Online Service and respond to user desires and preferences, and for other research, development, and analytical purposes relating to the STR Online Service, our retail locations, and the operation of our business.
- Promotions and marketing, including sweepstakes, contests, and other promotions that you sign up for (which may include co-promotions with third parties), and to provide you with special offers or promotional materials on behalf of us or third parties.
- Customizing your experience, offers, and content, including to customize your experience on the STR Online Service, or to serve you specific content and offers that are relevant to or customized for you (including, without limitation, pricing and discounts based on your profile, location, or history).
- Targeting advertisements to you or your deviceto assist us in determining relevant advertising.
- Ad measurement, attribution, and other ad administration, including to determine the success of our advertising campaigns and to help us determine where to place our ads, including ads placed on other websites and services.
- Market research and customer satisfaction, including administering surveys and questionnaires, such as for market research or customer satisfaction purposes.
- For security and safety purposes, including to detect and respond to threats, to both our in-store and online operations, protect the health and safety of our customers, team members, and the public, and to prevent, investigate and prosecute criminal activities.
- To comply with legal obligations, including as part of our general business operations, for other business administration purposes, or as otherwise required or compelled.
- Prevention, detection, investigation, and mitigation of illegal activities, fraud, injury, or violation of our terms or policies, such as where we believe we need to do so to investigate, prevent or take action if we think someone might be using information for illegal activities, fraud, or in ways that may threaten someone’s safety or violate of our Terms or this Privacy Policy.
- For purposes disclosed at the time you provide your personal information.
- For our legitimate business purposes that are compatible with the purpose of collecting your personal information and that are not prohibited by law.
Sushi STR Rotary Rewards Program
We operate a loyalty program, the Sushi STR Rotary Rewards Program, to thank you for visiting our restaurants and eating our sushi. The personal information collected from the Sushi STR Rotary Rewards Program is used to administer the loyalty program. We do not give you rewards or a discount in exchange for your personal information.
- DISCLOSURE OF PERSONAL INFORMATION
We disclose or otherwise make available personal information as described in this Privacy Policy, including for the processing purposes described in the Use of Personal Information section above, and as follows:
- Affiliated and Related Entities. We may share personal information with certain of our affiliated and related entities who may use personal information as described in this Privacy Policy.
- Vendors. We may provide or otherwise make available personal information with Vendors who assist us with carrying out many of the purposes described above in Use of Personal Information section and otherwise in this Privacy Policy. We do not allow our Vendors to use the information they receive from us or otherwise process on our behalf for any purpose other than providing us services, except some Vendors may use personal information for their own, limited purposes in relation to their services (fraud prevention, security purposes, etc.) that are permitted by applicable law.
- Third-Party Services. Third-Party Services may collect your personal information independently on the STR Online Service, or we may directly provide them with personal information that we have collected on the STR Online Service, including in relation to Interest-Based Advertising and other purposes.
- Third-Party Promotional Partners. Where we have the legal right, we may disclose or otherwise make your personal information available to promotional partners or other third parties for a business purpose that we have approved. When we disclose personal information in these contexts, we make sure that we comply with applicable legal requirements, which may include providing opt-out or other rights with respect to the shared data. This may also include sponsors, co-promotional partners and other third parties on co-branded areas of the STR Online Service. The data practices of these third parties are subject to their own privacy policies and terms.
- With notice or your consent. We may disclose your personal information to third parties with notice to you, as directed by you, or, where legally required, upon your consent or authorization.
- For safety, security, legal, and similar/related reasons. We may disclose your personal information to other persons, organizations, or governmental authorities if we believe in good faith that doing so is necessary or appropriate: (i) to protect or defend the rights, safety or property of STR, its affiliated or related entities, or third parties; (ii) to investigate, prevent, or take action regarding illegal activities, or suspected fraud; (iii) to enforce, investigate, or take action regarding this Privacy Policy, our Terms, and other applicable agreements and policies; (iv) in litigation or other proceedings in which we, our affiliated or related entities may be involved; and (v) to comply with legal and regulatory obligations and, to the extent not prohibited by applicable law, requests from law enforcement and other public authorities. We will exercise our discretion in electing to make or not make such disclosures, and to contest or not contest requests for such disclosures, all without notice to you, subject to applicable law or other legal requirements.
- Corporate Transactions. We may disclose and transfer your personal information: (i) to a subsequent owner, co-owner, or operator of the STR Online Service or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, or a financing, and during the course of any due diligence process.
- Deidentified and/or Aggregate Data. We may share data that we de-identify or aggregate such that it is no longer personal information or other information for which we have an obligation to you based on this Privacy Policy (or a statement made elsewhere on the STR Online Service) or applicable law. We do not authorize recipients of information we have de-identified to re-identify the data.
Your personal information may be stored and processed by Vendors and other third parties implicated above in the United States or other locations where they maintain facilities.
- USER CONTENT
If the STR Online Service permits you to submit content (“User Content”), we or others may store, display, reproduce, publish, distribute, or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. You choose what User Content you submit. You may be able to submit User Content including ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions, and Personal Information, to private areas of the Service, or to public areas of the STR Online Service such as blogs and message boards. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, in connection with your User Content. Please note that STR does not control who will have access to the information that you choose to make public and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the STR Online Service.
User Content that you submit in public areas of the STR Online Service is not subject to our usage or sharing limitations, or other obligations under this Privacy Policy or otherwise, and may be used and shared by us and third parties, except as prohibited by law. We encourage you to exercise caution when making decisions about what you disclose in such public areas. We are not responsible for User Content you submit to third party services via our STR Online Service.
- THIRD-PARTY CONTENT, LINKS, AND SERVICES
Generally
The Service has functionality that allows certain kinds of interactions between the Service and third-party content, web sites, applications, platform, code ((e.g., plug-ins, application programming interfaces (“API”), and software development kits (“SDKs”)), and Tracking Technologies (collectively, “Third-Party Services”).
For example, you may have an option to use your Facebook, Google or other account provided by a Third-Party Service to interact with the Service, including by logging into the service or posting information from the Service on the Third-Party Service (or vice versa) (“Social Features”). If we offer and you choose to use Social Features, the Third-Party Service may send Personal Information about you to us. If so, we will then treat it as personal information under this Privacy Policy since we are collecting it as a result of your accessing of and interaction on our Service. If you use Social Features, and potentially other Third-Party Services, information you post or provide access to may be publicly displayed on the STR Online Service (as described in the User Content section, above) or by the Third-Party Service that you use, depending on your privacy settings on each. Similarly, if you post information on a Third-Party Service that references the STR Online Service (e.g., by using a hashtag associated with us in a tweet or status update), your post may be used on or in connection with the STR Online Service or otherwise by us. Also, both we and the third party may have access to certain information about you and your use of the STR Online Service and any Third-Party Service.
Third-Party Services may use their own cookies, web beacons, and other Tracking Technologies to independently, collect information about you, including Third-Party Services to which you are directed from the STR Online Service, including where you click a link and leave the STR Online Service entirely. There are certain websites and other Third-Party Services to which we may link from the STR Online Service, which are third party websites using our name under license but with their own terms and policies (except where we have explicitly linked to this Privacy Policy).
We are not responsible for the policies or business practices of Third-Party Services, including how they collect, use, or share your information, including through Tracking Technologies that collect information regarding your visit to the STR Online Service as well as after your visit is over. These Third-Party Services may have their own terms of service, privacy policies or other policies and ask you to agree to the same. Be sure to review any available policies before submitting any personally identifiable information to or otherwise interacting with any Third-Party Services.
Analytics
We may use Google Analytics, Adobe Analytics, or other Service Providers for analytics services. These analytics services may use cookies and other Tracking Technologies to help us analyze Service users and how they use the Service. Information generated by these analytics services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these Service Providers on servers in the U.S. (or elsewhere) and these Vendors and/or Third-Party Services may use this information for purposes such as evaluating your use of the STR Online Service, compiling statistic reports on the STR Online Service’s activity, and providing other services relating to STR Online Service activity and other Internet usage. See Your Choices section for more information on your choices regarding certain analytics Tracking Technologies.
Interest-Based Advertising
We may engage and work with Vendors and Third-Party Services to serve advertisements on the STR Online Service and/or on other online services. Some of these ads may be tailored to your interest based on your browsing across time on the STR Online Service and elsewhere online (other websites and services), which may include use of precise location and/or cross-device data, sometimes referred to as “interest-based advertising” (“Interest-based Advertising”). See Your Choices section, below, for more information on your choices regarding Interest-based Advertising, and the Strotary.com website Privacy Policy for information on your choices with respect to Interest-based Advertising that qualifies as “Targeted Advertising” and/or “Cross-Context Behavioral Advertising”.
- YOUR CHOICES
Marketing/Promotional Communications
You may unsubscribe from our email and other electronic marketing communications you receive from us as follows: (i) for promotional emails, following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging onto your account; (ii) for text messages, following the instructions provided in text messages from us to text the word, “STOP” (or as otherwise instructed); and (iii) for app push notifications, turn off push notifications on the settings of your mobile device.
Opting out of certain communications will not affect subsequent subscriptions and, if your opt-out is limited to certain types of electronic communications, the opt-out will be so limited. Subsequent or different subscriptions will be unaffected. Please note that we reserve the right to send you certain communications relating to your account or use of our Service and administrative and service announcements. These transactional messages will be unaffected if you choose to opt-out of marketing communications.
App Features and Functionality
All of the App’s features and functionality, and its related data collection, can be terminated by uninstalling the App. You can use the App’s or your device’s settings to set and change some settings and control some functions, such as enabling or disabling certain features (e.g., “tracking”, Bluetooth, location-based services, push notifications, etc.).
Tracking Technologies and Interest-based Advertising
Device/Browser Settings
Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to certain Tracking Technologies.
Some App-related Tracking Technologies in connection with non-browser usage (e.g., most functionality of a mobile app) can only be disabled by uninstalling the app. To uninstall an app, follow the instructions from your operating system or device manufacturer. Apple and Google mobile device settings have settings to limit ad tracking, and other tracking, but these may not be completely effective.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but we are not responsible for the completeness or accuracy of this third-party information.
Some third parties, however, may offer you choices regarding their Tracking Technologies.
Interest-Based Advertising Industry Opt-Out Programs
There are two advertising industry organizations – the Network Advertising Alliance (NAI) and Digital Advertising Alliance (DAA) that offer opt-out programs. You can visit the following links to submit opt-out requests to companies participating in each program. The NAI’s opt-out page provides detailed information regarding the opt out of Interest-based Advertising and its limitations. For similar information from the DAA regarding its opt-out program, click here (web-based program) and here (app-based program).
Please be aware that, even if you are able to opt out of certain kinds of Interest-based Ads, you will continue to receive non-targeted ads. Further, if you selectively opt out of one or more of the above opt-out programs, you may receive Interest-based Advertising from other participants. You may also receive Interest-based Advertising from parties that do not participate in the NAI or DAA’s programs. However, STR supports the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expect that ad networks STR directly engages to serve you Interest-based Ads will do so as well, though STR cannot guaranty their compliance.
Company-specific Opt-Outs
We may also use Microsoft Advertising Services. To learn about the data Microsoft collects and how your data is used by it and to opt-out of certain Microsoft browser Interest-based Advertising, please visit here.
We may also use Google Ad Services. To learn more about the data Google collects and how your data is used by it and to optout of certain Google browser Interest-Based Advertising, please visit here.
For Google Analytics, please visit here. For Adobe Analytics, please visit here.
Important Notice Regarding Opt-Outs
We are not responsible for effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs. You will need to exercise the above choices on each browser or device that you use. Please be aware that if you disable or remove certain Tracking Technologies, some parts of the Service may not work or will function with more limited capabilities. In addition, please note that your choices sometimes rely on Tracking Technologies, such that when you clear or disable them, your choices are reset.
Limit the Amount of Information You Share
You may also proactively limit the amount and type of actively-transmitted personal information that STR receives about you by choosing not to enter any personal information into forms or data fields on the STR Online Service. However, some services can only be provided to you if you provide appropriate personal information. Other parts of the STR Online Service may ask whether you wish to opt out or opt in to contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want the STR Online Service to use tracking technologies, such as cookies, to “remember” your Personal information, such as user IDs or mailing addresses, on return visits. However, if the STR Online Service uses tracking technologies to collect unidentifiable information, it will not generally provide you with the ability to opt out of the tracking technologies. Some internet browsers allow you to limit or disable the use of tracking technologies that collect passively-transmitted information. More detailed information about cookie management or other passive transmissions by specific web browsers can be found at the browser’s respective websites.
- CALIFORNIA NOTICE
California Consumer Privacy Act
Residents of California (“Consumers”) have certain privacy rights, including those provided by the California Consumer Privacy Act, including as amended by the California Privacy Rights Act (“CCPA”). These rights include, the Right to limit the processing of sensitive personal information, the right to know categories of personal information, the right to know specific pieces of personal information, the right to delete personal information, the right to correct inaccuracies in your personal information, and your right to opt-out of certain processing activities (those activities which may be deemed “selling” or “sharing” under the CCPA). Contact us at CS@Strotary.com (Attn: CCPA Rights Request”) to exercise your rights.
Other California Notices
We disclose our tracking and “do not track” practices in the Tracking Technologies and Interest-based Advertising section above. Any California residents under the age of eighteen (18) who have registered to use the Service, and who have posted content or information on the Service, can request that such information be removed from the Service by contacting us at the email or address set forth in the Children’s Privacy Notice making such a request, stating that they personally posted such content or information and detailing where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third-parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control. We comply with California Civil Code Section 1798.83 (the “Shine the Light” law) by not sharing your personal information with third parties for their direct marketing purposes (as those terms are defined by that law) without your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us in the following ways: Postal Mail: 17461 Derian Ave, #200, Irvine, CA 92614, Attn: STL Request; by e-mail at CS@Strotary.com. Please note that the CCPA and Shine the Light are different laws offering different rights and requests must be made separately.
- NEVADA
We do not believe we “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes. Though we do not believe we sell covered information, Nevada’s law requires us to provide a method for Nevada consumers to make requests to opt out of sale, which you can do by e-mail at rewards@Strotary.com.
- SECURITY OF PERSONAL INFORM
STR endeavor to incorporate commercially reasonable safeguards to help protect and secure your personal information on the STR Online Service. However, the confidentiality and security of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, Please note that we cannot ensure the security of any personal information you transmit to us, and you use our STR Online Service and otherwise provide us with your information at your own risk.
- CHILDREN’S PRIVACY NOTICE
We do not use the STR Online Service to knowingly collect Personal information online from children under the age of 13 without the appropriate parental or guardian consent.
In the event that we become aware that we have collected personal information from any child, we will dispose of that information in accordance with the Children’s Online Privacy Protection Act (“COPPA”) and other applicable laws and regulations. If you are a parent or guardian and believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, please contact us at CS@Strotary.com.
- CHANGES
We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of the STR Online Service indicates your consent to the privacy policy posted at the time of use. However, we will not use your previously collected personal information in a manner materially different than represented at the time it was collected without your consent.
- CONTACT
All notices to Sushi STR Rotary can be sent via email to cs@Strotary.com or mailed to Sushi STR Rotary, Address:
You, and you may not open an account on behalf of someone else. You are not permitted to sell, transfer, or assign your account or any account rights.
Last Updated: Feb 27, 2024
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE DOWNLOADING, ACCESSING, OR USING ANY STR SUSHI SERVICE.
Please carefully read these STR Sushi Terms and Conditions of Use and any applicable Additional Terms (collectively, “Terms”) before using our STR Online Service, as they are a binding agreement between you and STR Sushi USA, Inc. or its Affiliates (collectively, “STR Sushi”,” STR Revolving Sushi Bar,” “STR,” “we,” “us,” or “our”). These Terms govern your use of the STR Online Service, which includes our websites, platforms, apps, programs, offers, content, information, services, communications (including chats and emails), features, and other online or digital products or services that post a link to or are otherwise stated to be governed by these Terms. By accessing, visiting, or otherwise using the STR Online Service in any manner, you agree that you have read and understood the Terms, and to be bound by the Terms. If you do not agree to these Terms, then do not use the STR Online Service and uninstall or delete STR Online Service downloads and applications. You also acknowledge that you have read and understood our data practices as described in our Privacy Policy.
INFORMATION REGARDING TERMS THAT AFFECT YOUR LEGAL RIGHTS
In addition, these terms include an arbitration agreement that governs any disputes between you and us. This arbitration agreement and other provisions will:
- Eliminate your right to a trial by jury to the extent allowable under applicable law; and
- Substantially affect your rights, including preventing you from bringing, joining, or participating in class or consolidated proceedings in arbitration and litigation.
ADDITIONAL TERMS
In some instances, additional or different terms, posted on the STR Online Service apply to your use of certain parts of the STR Online Service (individually and collectively “Additional Terms”). To the extent there is a conflict between these Terms of Use and any Additional Terms, the Terms of Use will control unless the Additional Terms expressly state otherwise.
UPDATES TO THE TERMS
We may prospectively change these Terms and Additional Terms by posting new or changed terms on the STR Online Service as more fully explained below.
- OWNERSHIP AND USE OF STR SUSHI ONLINE SERVICE
Ownership
The STR Online Service and all content, information, and other materials contained and available on the STR Online Service, including, but not limited to, all text, fonts, images, audio, software, video clips, screens, and content arrangement (collectively, the “Materials”) are owned by or licensed to STR and its Affiliates and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and unfair competition laws under the United States and foreign laws (“Intellectual Property Rights”). All right, title, and interest in and to the STR Online Service, Materials, and Intellectual Property Rights therein (“STR Property”) available via the STR Online Service is the property of STR, our licensors or certain other third parties. STR owns the copyright in the selection, compilation, assembly, arrangement, and enhancement of the Materials on the STR Online Service.
Your Rights to Use the STR Online Service
Subject to your compliance with these Terms, the rights we grant you in this section are personal, non-exclusive, non-transferable, limited, including the right to access, use, display, and download the STR Online Service for noncommercial purposes only. You may access and use the STR Online Service, and display, view, use, and play the Content on a computer, mobile or other device on which the STR Online Service and/or Materials are made available (“Device”), and access and use only the functionality of the STR Online Service made available to you. Certain Materials may, from time-to-time, include a “Download” or similar link next to it or otherwise, in which case you may download a single copy of such content on your Device unless otherwise specified. If we make available any software (such as our STR Sushi Rewards App) (“Software”), for download, you may download, install, and use one copy of such Software on your Device in the manner and form that such Software is made available to you. The STR Online Service may include features or functionality that enable you to share or make available links to, or portions of, the STR Online Service or Materials with third parties, such as features or functionality that allow you to “send to friend” or to post or share Materials on social media. Where this functionality is available, you are permitted to share with or make available to third parties such links to or portions of the STR Online Service and/or Materials.
You are permitted to link to the STR Online Service from a website or other online service, so long as: (a) the links only incorporate text, and do not use any STR names, logos, or images, (b) the links and the content on your website do not suggest any affiliation with STR or cause any other confusion, and (c) the links and the content on your website do not portray STR or its products or services in a false, misleading, derogatory, or otherwise offensive manner, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third-party or are otherwise objectionable to STR. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of STR or any third party. STR makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of websites or other online services linking to the Service.
Except as expressly provided herein, we do not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information. You agree to abide by all additional terms, conditions, and restrictions included within the STR Online Service, the Materials, and/or the programs, features, and services. If you violate these Terms, we reserve the right to temporarily suspend and/or permanently terminate your access to the Service or Content, without notice or liability to you.
STR Sushi may at any time, for any reason, and without notice or liability: (1) modify, suspend, or terminate operation of or access to all or any portion of the STR Online Service; (2) change, revise, or modify all or any portion of the STR Online Service and/or the Materials; (3) interrupt the operation of the STR Online Service as necessary to perform maintenance, or for any other purposes; (4) impose limits on certain programs, features, and services, or restrict your access to the STR Online Service; and/or (5) terminate the authorization, rights, and license given above, upon which you shall immediately destroy all Materials.
You agree to use the STR Online Service, the Materials, and the programs, features and services in accordance with these Terms and Conditions and all applicable laws and regulations. You agree not to:
- use the STR Online Service or any Materials, features, or services for any unlawful, fraudulent, or malicious purposes, or to solicit any such activity;
- attempt to gain unauthorized access to any accounts, features, systems, or networks;
- interfere or attempt to interfere with the proper working of the STR Online Service or with any other person’s use or enjoyment of the STR Online Service;
- circumvent or attempt to circumvent any security or authentication measures implemented by or on behalf of STR;
- violate, infringe, or misappropriate the intellectual property, privacy, or other proprietary rights of STR and its Affiliates.
Rights of Others and Reservation of Rights
In using the STR Online Service, you must respect the Intellectual Property Rights and other rights of STR and third parties. Your unauthorized use of Materials may violate the rights of others and applicable laws and may result in your civil and criminal liability.
These Terms include only narrow, limited grants of rights to use and access the STR Online Service and Materials. No other right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. ALL RIGHTS NOT EXPRESSLY GRANTED TO YOU ARE RESERVED BY STR AND ITS LICENSORS AND OTHER THIRD PARTIES.
We reserve the right to prohibit access, use, or content that we, in our sole discretion, deem to be harmful to the STR Online Services, the Materials, users, us, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable law.
Third-Party Services
The STR Online Service may include or permit you to access content, advertisement(s), apps, platforms, or sites that are owned or controlled by third parties (“Third-Party Services”). Sometimes, Third-Party Services may be integrated into the STR Online Service, and other times, you may leave the STR Online Service and be directed to or visit the Third-Party Service. This may include the ability to register or sign-in to our STR Online Service using a third-party login (such as your social media account). Your use of Third-Party Services is subject to the respective third party’s terms of use and privacy policy. We are not responsible for your access to or use of any Third-Party Services.
The below provisions apply to your use of the STR Online Service through Apple iOS.
Terms Applicable For Apple iOS.
- (i) To the extent that you are accessing the Service through an Apple mobile application, you acknowledge that these Terms are entered into between you and STR and, that Apple, Inc. (“Apple”) is not a party to these Terms other than as third-party beneficiary as contemplated below.
- (ii) The license granted to you by STR under the Terms is subject to the permitted Usage Rules set forth in the App Store Terms of Use (see: http://www.apple.com/legal/itunes/us/terms.html) and any third-party terms of agreement applicable to the STR Online Service.
- (iii) You acknowledge that STR, and not Apple, is responsible for providing the STR Online Service and Materials thereof.
- (iv) You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the STR Online Service.
- (v) To the maximum extent not prohibited by applicable law, Apple will have no other warranty obligation whatsoever with respect to the STR Online Service.
- (vi) Notwithstanding anything to the contrary herein, and subject to the terms and conditions of the Terms, you acknowledge that, solely as between Apple and STR, STR, and not Apple is responsible for addressing any claims you may have relating to the STR Online Service, or your possession and/or use thereof, including, but not limited, to: (i) product liability claims; (ii) any claim that the STR Online Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
- (vii) Further, you agree that if the STR Online Service, or your possession and use of the STR Online Service, infringes on a third-party’s Intellectual Property Rights, you will not hold Apple responsible for the investigation, defense, settlement and discharge of any such Intellectual Property Rights infringement claims.
- (viii) You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Terms, and that, upon your acceptance of the terms and conditions of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third-party beneficiary thereof.
- (ix) When using the STR Online Service, you agree to comply with any and all third-party terms that are applicable to any platform, website, technology or service that interacts with the STR Online Service.
- (x) Your use of real time route guidance on the STR Online Service (if any) is at your sole risk. Location data may not be accurate.
- SUBMISSIONS
You grant us a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, transferable and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense (through multiple levels), display, publicly perform, transmit, publish, broadcast, translate, make derivative works of, and otherwise use and exploit in any manner whatsoever, all or any portion of any material or information you post or submit to us (on or via the Service, or by means other than the STR Online Service, including without limitation via our social media pages and accounts such as Facebook, X, TikTok and LinkedIn) (“Submissions”), and derivative works thereof, for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same, all without any obligation to you not required by applicable law, or explicit terms of our Privacy Policy or applicable Additional Terms. As permitted by applicable law, and subject to any explicit terms of our Privacy Policy and applicable Additional Terms, you also irrevocably consent to our use and association of your name (and, if part of a Submissions, your likeness) in connection with your Submissions and derivatives thereof. As permitted by applicable law, you hereby waive, and you agree to waive, any moral rights (including attribution and integrity) that you may have in any Submissions, even if it is altered or changed in a manner not agreeable to you. To the extent not waivable, you irrevocably agree not to exercise such rights (if any) in a manner that interferes with any exercise of the granted rights. You understand that you will not receive any fees, sums, consideration, or remuneration for any of the rights granted in this Section. In addition, we and our successors, assigns and licensees retain all of the rights held by members of the general public with regard to your Submissions. Our receipt of your Submissions is not an admission of their novelty, priority, or originality, and it does not impair our right to contest existing or future Intellectual Property Rights relating to your Submission.
You are fully responsible for your Submissions. You agree that your Submissions comply in all respects with these Terms and shall not be made on behalf of any person or entity without their prior written consent. You may not include any content (e.g., text, photos, images, quotes, logos, etc.) that is the property of another (e.g., protected by copyright, trademark, or other intellectual property rights), unless you have express, written permission to do so.
- MOBILE FEATURES AND MESSAGES; COMMUNICATIONS
MOBILE FEATURES
The STR Online Service may offer certain features and services that are available to you via your mobile Device. These features and services may include the ability to access the STR Online Service’s features and upload content to the STR Online Service, receive messages from the STR Online Service, and download applications to your mobile Device (collectively, “Mobile Features”).
TERMS OF MOBILE FEATURES
You agree that as to the Mobile Features for which you are registered for, or that you otherwise download, enable, or use, to the extent permitted by applicable law, we may send communications via such features or apps to your mobile Device regarding us or other parties (e.g., chat, push notifications and in-Service messaging). Further, we may collect information related to your use of the Mobile Features as described in our Privacy Policy. If you have registered via the STR Online Service for Mobile Features, then you agree to notify us of any changes to your mobile contact information (including phone number) and update your accounts on the Service to reflect the changes. If the STR Online Service includes push notifications or other mobile communication capability, to the extent permitted by applicable law, you hereby approve our delivery of electronic communications directly to your mobile Device. These notifications, including badge, alert, or pop-up messages, may be delivered to your Device even when it is running in the background. You may have the ability, and it is your responsibility, to control the notifications you do, or do not, receive via your Device through your Device settings, if available. Standard message, data and other fees may be charged by your carrier, and carriers may deduct charges from pre-paid amounts or data allowances, for which you are responsible. Your carrier may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with your carrier or mobile Device. Contact your carrier with questions regarding these issues.
TEXT AND EMAIL COMMUNICATIONS MESSAGES
- (i) Text Messages: You may be given opportunities to subscribe to various text messages or text messaging programs and by doing so, you consent to receive ongoing text alerts (including by auto-dialers) from us related to our various businesses and affiliates, which may include co-promotions with or about other parties, except that if the scope of your consent for a particular subscription is limited that subscription will be so limited. For each subscription, follow the instructions in the messages you receive in to obtain help or to unsubscribe from messages such as by texting “HELP” for help and text “STOP” to opt-out of a subscription, respectively. Subsequent or different subscriptions will be unaffected by an opt-out. You consent to receive a text confirming any opt-out. In addition, by providing your phone number, you consent to non-marketing administrative or transactional messages. For subscriptions to recurring text messages, you may receive up to the number of text messages per month specified in your consent, or to which you later consent. Alerts auto-renew unless otherwise specified when you consented. Except for purchase of premium text programs to which you subscribe for a fee, your consent to receive text messages is not a condition of any purchase, and no purchase is necessary. You understand that we will send mobile text messages using automated technology. If you subscribe to text messages you represent that you are 18 years of age or older, or have obtained parental consent. Standard message, data and other fees may be charged by your carrier, and carriers may deduct charges from pre-paid amounts or data allowances, for which you are responsible. Contact your carrier for details. If we are charging a premium rate for text messages, that will be explained in the applicable subscription consent. Not all phones and/or carriers are supported. We are the sponsor of our text messages and may be contacted regarding them at: cs@sushiSTR.com.
- (ii) Email Messages. You may cancel or modify our email marketing communications you receive from us by following the instructions contained within our promotional emails. This will not affect subsequent subscriptions. If your unsubscribe request or opt-out is limited to certain types of emails, the unsubscribe request or opt-out will be so limited. Please note that we reserve the right to send you certain communications relating to your account or use of our STR Online Service, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to unsubscribe or opt-out from receiving our marketing communications.
LOCATION-BASED FEATURES.
If you have enabled GPS, geo-location or other location-based features on any mobile app(s) or feature(s), you acknowledge that your Device location may be tracked and may be shared with others consistent with the Privacy Policy. Some mobile app(s) or feature(s) allow for you to disable location-based features or manage preferences related to them. However, you can terminate Device location tracking by us via the Software (such as our STR Sushi Rewards App) by uninstalling the Software. The location-based services offered in connection with our mobile app(s) or feature(s) are for individual use only and should not be used or relied on as an emergency locator system, used while driving or operating vehicles, or used in connection with any hazardous environments requiring fail-safe performance, or any other situation in which the failure or inaccuracy of use of the location-based services could lead to death, personal injury, or severe physical or property damage. Location-based / geo-location services are used at your own risk and location data may not be accurate.
DEVICE ACCESS AND SETTINGS.
By using the STR Online Service, you agree that STR may change, alter, or modify the settings or configurations on your Device in order to allow for or optimize your use of the STR Online Service. For instance, our Software such as the STR Sushi Rewards App may access and read accounts, data and/or content on your Device, add content to your Device, and change settings of your Device, for reasons such as showing you the closest STR Sushi to you; saving Software images, sound files and writing usage logs to the Device; sending Facebook and X (formerly known as Twitter) messages you initiate; sending and receiving data needed for Software operations; and to provide you notice when you are not connected to a network. You consent to these activities by installing the Software or otherwise using the STR Online Service. Your Device settings may enable you to disable, change or limit some of these activities, and you can disable all of them associated with the Software by uninstalling the Software.
- STR SUSHI REWARDS PROGRAM TERMS
STR Sushi is excited to offer STR Sushi Rewards Program (also referred to as “STR Sushi Rewards”, “Rewards Program”). By enrolling in the STR Sushi Rewards Program, you agree to the Terms, these Additional Terms and any amendments or modifications thereto (“Rewards Terms”) and you agree to the STR Sushi Terms & Conditions which are incorporated into these Rewards Terms.
If you register with us or create an account, you are solely responsible and liable for the security and confidentiality of your access credentials and all activity that takes place on your account. You are also responsible for any use of the STR Online Service on your Device (whether or not logged in to your account). If you become aware of or suspect any unauthorized use of your account, password, or username, or any other breach of security, please notify us immediately at cs@sushiSTR.com.
Availability and Eligibility
STR SUSHI REWARDS IS ONLY AVAILABLE AT OUR RESTAURANT LOCATIONS IN THE UNITED STATES. STR Sushi reserves the right to make changes to STR Sushi Rewards at any time. STR Sushi Rewards is our loyalty rewards program, and these Additional Terms may change at any time so be sure to review these Additional Terms.
STR Sushi Rewards is intended for personal use only. Commercial use is prohibited. You must be a legal resident of the United States to participate in STR Sushi Rewards. STR Sushi Rewards is not targeted towards, nor intended for use by, anyone under the age of 13. You must be at least 13 years old to participate in STR Sushi Rewards or use the STR Sushi Rewards App. If you are between the ages of 13 and 18, you may only use or participate in STR Sushi Rewards under the supervision of a parent or legal guardian who agrees in writing to be bound by the Terms and these Rewards Terms, and consents to your participation. Once you enter your date of birth, you will not be able to change it. If you attempt to create an account with an invalid age, we will deactivate your account and will delete identifiable personal information we have collected from you, except to the extent that we need to retain relevant personal information for permissible purposes, such as compliance with the law and as otherwise outlined in our Privacy Policy. If you believe we have done this in error, please contact us at cs@sushiSTR.com. We do not review accounts for authenticity, and are not responsible for any unauthorized accounts that may appear on the STR Online Service. For any dispute as to account creation or authenticity, we shall have the sole right, but are not obligated, to resolve such dispute as we determine appropriate, without notice. Your account is personal to you, and you may not open an account on behalf of someone else. You are not permitted to sell, transfer, or assign your account or any account rights.
Enrolling in STR Sushi Rewards
To enroll in STR Sushi Rewards, you may do so online at STRsushi.com/rewards or by downloading the STR Sushi Rewards App from the Apple App Store or Google Play on a compatible mobile device. Follow the prompts to create an account or to download the mobile app.
After you create your account, you will be a Member, and you will receive your own unique QR code to use and participate in STR Sushi Rewards which will be made available within the app’s “SCAN to EARN” button on the main home page. An individual may have only one STR Sushi Rewards account. If a participant has multiple STR Sushi Rewards accounts, STR Sushi reserves the right to deactivate all of your accounts and ban you from further participation in STR Sushi Rewards. You are responsible for all transactions associated with your account.
Earning Points
You will earn ten (10) Points for every $1.00 spent, as reflected in your subtotal. The cents portion of your subtotal is rounded to the nearest whole dollar. For example, if the subtotal of a Member’s check is $14.75, then the Member will receive 150 Points. If the subtotal of a Member’s check is $12.35, then the Member will receive 120 Points. Points are not earned on tax or gratuity. Additionally, Points are not awarded for purchase of merchandise or delivery fees, and tips. If your purchase is refunded, any Points you earned on that purchase will be forfeited. Points accumulated under STR Sushi Rewards are promotional and have no cash value. Points are not transferable, cannot be encumbered or conveyed by any means to anyone, and can only be redeemed as permitted. Points are typically posted within a few seconds but may take 24 hours from earning and we make no representations that Points will post to a STR Sushi Rewards account within a specific time frame of be free from error. Points expire 365 days from the day they are earned.
You may earn Points on food and beverage orders purchased in-store, or on orders purchased online through the STR Online Service. Points will expire 12 months from the day they are earned.
When dining in at a STR Revolving Sushi Bar location, you should order as usual and at the end of your dining experience open the STR Sushi Rewards App, tap “SCAN to EARN” on the home screen, and then present the displayed QR code to your server, wo will then scan your QR code prior to payment. Only one STR Sushi Rewards QR code may be applied per check. You can request your server to split your check if you and a friend wish to each earn points for each of your respective portions of the check. The check must be split prior to scanning any QR codes.
In the alternative, you may use your email address to earn Points on your purchases. When your server presents you your check, you may enter the email address associated with your STR Sushi Rewards account in the digital payment feature at the store. You must present your email address prior to completing payment.
When ordering online, you may add your email address when prompted for your STR Sushi Rewards or Loyalty rewards, before processing your final payment during checkout. Any eligible purchase amount will earn points as described herein.
If you forget to scan your rewards account during your visit, you can SCAN the barcode on your physical receipt, right from the Home page of the STR Sushi Rewards app. Go to SCAN to EARN, then align the QR code from your physical receipt until a successful scan is generated. OR you may enter your receipt barcode number located beneath your QR code on your dine in receipt.
Earning and Redeeming Rewards
Members will earn Rewards once they accumulate a certain number of Points or the Member’s birthday, as outlined below. You Points automatically convert to Rewards once you hit the required threshold.
$5 Reward
Upon accumulating 500 Points, you will automatically be issued a $5.00 Reward (a “Reward”) valid with $15 minimum purchase, before tax and tip. The Reward will appear in the “Offer / Reward” section of the HOME screen within the STR Sushi Rewards App. An earned $5 Reward expires 21 days from date of issuance. Up to two (2) $5.00 Rewards may be redeemed per visit per check. A minimum of $15.00 must be spent on a single transaction to use one $5 Reward. When using a $5 Reward(s), the $5 Reward discount amount will be applied first, and Points will only be earned on the remaining balance of the check, before tax & gratuity.
In order to redeem the earned Reward, you must present the QR code or 7-digit QR Numeric code that appears once you select “Redeem” within the offer itself.
Birthday Reward – Free Dessert
All STR Sushi Rewards Members are eligible to receive a Free Dessert (with $15 minimum purchase, before tax and tip) for their Birthday (“Birthday Reward”) that may be redeemed when you dine in only. To receive a free dessert for your birthday, you must add your date of birth into the STR Sushi Rewards app profile. On the day of your birthday, you will automatically receive a Birthday Reward that will appear in the Offer/Rewards section of the STR Sushi Rewards App Home screen. You may redeem the Free Dessert by tapping “Redeem” on the Reward to reveal the QR Code. Present the QR code to your server or enter the QR Numeric code when processing your payment Tableside using STRPay. Birthday Rewards expire 14 days from the day of your birthday. Birthday Rewards cannot be combined with any other coupon, Reward, or discount, including a $5 Reward. Redeemable during in-person dining only. You may not change your birthday after entering it into your PROFILE. If you entered your birthday in error, please contact us at rewards@STRsushi.com.
Restrictions on Points and Rewards
Members do not earn Points for the amount of any Reward redeemed or discounts applied to an order. Points and Rewards may not be combined among Members and may not transfer through a Member’s estate and may not pass to Members’ successors and assigns. Points and Rewards do not constitute property or a property interest of the Member, and a Member does not have any other interest or right to them (including, without limitation, no community property interests apply to a spouse’s Rewards and they are not descendible upon death). STR may revoke some or all Points and Rewards if it is determined, in STR’s sole discretion, that a Member received Points and Rewards due to an error, through fraud, abuse, or deception, or in any manner not authorized or intended by STR, or for any reason or no reason.
Whenever you reach 500 Point, the Points will automatically convert into a $5 Reward, and your Point total will revert to zero. Points will expire one (1) year from the day they are earned.
Rewards may not be combined with any other coupon or discount. Earned Rewards may not be used for tax, cash back. Up to two (2) $5 Earned Rewards are allowed per check per visit. Rewards do expire, so please be sure to check your account for the expiration date of each Reward.
Migrating Your Account
All existing STR Rewards members are able to migrate their existing account to the new STR Sushi Rewards app. Existing users will have one (1) year from September 19, 2023, to migrate their earned points, lifetime plates and any unexpired $5 coupons.
To migrate, download the new STR Sushi Rewards App and follow the instructions.
Tap YES when asked if you would like to Migrate. Enter the same email address you used to sign up for the previous STR Rewards program. A verification code will be emailed to your email address. Enter the verification code when prompted during the migration process after you download and open the new STR Sushi Rewards app for the first time. After this is completed, all existing points, lifetime plates and existing $5 Coupons will migrate over to the new account. You will also receive 300 Bonus points for migrating your account.
Cancellation; Termination
You may opt-out of STR Sushi Rewards at any time, for any reason by deleting your account. You may cancel your account directly in the STR Sushi Rewards App by tapping MORE, selecting Profile, and then clicking the link to deactivate or delete your account. If you delete your account, any unredeemed Rewards and/or progress towards other Rewards will automatically expire and will no longer be available for redemption. You may re-enroll at any time, but you will start with zero points. Upon deletion, your account will no longer be available, and you may no longer earn Points, Rewards or redeem Rewards previously received. In the alternative, you may choose to deactivate your account. If you deactivate your account, your account will be disabled, and you will not be able to login. IF you would like to reactivate your account, please reach out to cs@sushiSTR.com.
Reaffirmation of Terms
Each time that you participate in the Rewards Program by (i) earning Points, or (ii) redeeming a Reward, you are deemed to have re-acknowledged, accepted and agreed to these Reward Terms.
Frequently Asked Questions
Please review the STR Sushi Rewards FAQ’s (“FAQ’s) if you have any questions, or contact us at cs@sushiSTR.com. The FAQ’s are incorporated by reference into these Terms. If there is a conflict between these Terms and the FAQ’s, the Terms control.
- DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
We strive to accurately describe our products or services offered on the STR Online Service; however, we do not warrant that such specifications, pricing, or other content Materials on the Service is complete, accurate, reliable, current, or error-free. As permitted by applicable law, we shall have the right to refuse or cancel any orders in our sole discretion. Your orders are offers to purchase subject to our acceptance, which we may reject or cancel subject to refund. If we charged your credit or other account prior to rejection or cancellation, we will reissue credit to your account. Additional Terms may apply. If a product you purchased or accepted from STR is not as described, as permitted by applicable law, your sole remedy is to return it, to cancel the purchase and receive a credit for the purchase price.
AS PERMITTED BY APPLICABLE LAW, YOUR ACCESS TO AND USE OF THE STR ONLINE SERVICE IS AT YOUR SOLE RISK AND THE SERVICE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, STR AND THEIR DIRECT AND INDIRECT PARENTS, SUBSIDIARIES, AFFILIATES, AND EACH OF THEIR RESPECTIVE EMPLOYEES, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, AGENTS, VENDORS, LICENSORS, LICENSEES, CONTRACTORS, CUSTOMERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, “STR PARTIES”) HEREBY DISCLAIM AND MAKE NO REPRESENTATIONS, WARRANTIES, ENDORSEMENTS, OR PROMISES, EXPRESS OR IMPLIED, IN CONNECTION WITH, OR OTHERWISE DIRECTLY OR INDIRECTLY RELATED TO, WITHOUT LIMITATION, THE SERVICE, CONTENT, STR PROPERTY, SUBMISSIONS OR OTHER COMPANY PRODUCTS OR SERVICES.
EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED HEREIN, OR IN APPLICABLE ADDITIONAL TERMS, OR AS OTHERWISE REQUIRED BY APPLICABLE LAW, STR PARTIES HEREBY FURTHER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.
- LIMITATION OF LIABILITY
AS PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ANY STR PARTIES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND, INCLUDING PERSONAL INJURY OR DEATH OR FOR ANY DIRECT, INDIRECT, ECONOMIC, EXEMPLARY, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, IN CONNECTION WITH, OR OTHERWISE DIRECTLY OR INDIRECTLY RELATED TO, WITHOUT LIMITATION, THE STR ONLINE SERVICE, MATERIALS, STR PROPERTY, SUBMISSIONS, OR OTHER STR PRODUCTS OR SERVICES, EXCEPT, TO THE EXTENT NOT WAIVABLE UNDER APPLICABLE LAW, FOR DIRECT DAMAGES FOR PERSONAL INJURY CAUSED BY A PHYSICAL PRODUCT MANUFACTURED, SOLD OR PROVIDED BY STR.
The foregoing limitations of liability will apply even if any of the events or circumstances were foreseeable and even if STR Parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the STR Online Service).
AS PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL STR PARTIES’ TOTAL LIABILITY TO YOU, FOR ALL POSSIBLE DAMAGES, LOSSES, AND CAUSES OF ACTION IN CONNECTION WITH YOUR ACCESS TO AND USE OF THE STR ONLINE SERVICE AND YOUR RIGHTS UNDER THESE TERMS, EXCEED AN AMOUNT EQUAL TO THE AMOUNT YOU HAVE PAID STR IN CONNECTION WITH THE TRANSACTION(S) THAT UNDERLIE THE CLAIM(S).
NOTWITHSTANDING THE FOREGOING, THIS SECTION DOES NOT EXPAND OR LIMIT (I) ANY EXPRESS, WRITTEN PRODUCT WARRANTY OR RELATED DISCLAIMERS THAT ARE PROVIDED BY STR PARTIES OR THEIR SUPPLIERS WITH REGARD TO A PHYSICAL PRODUCT SOLD BY STR PARTIES TO YOU, OR ANY WARRANTY ON A PHYSICAL PRODUCT TO THE EXTENT REQUIRED BY APPLICABLE LAW; (II) STR PARTIES’ LIABILITY FOR PERSONAL INJURY TO YOU CAUSED BY STR PARTIES TO THE EXTENT NOT WAIVABLE OR CANNOT BE LIMITED UNDER APPLICABLE LAW; OR (III) ANY CAUSE OF ACTION YOU MAY HAVE AGAINST STR PARTIES THAT IS NOT WAIVABLE OR CANNOT BE LIMITED UNDER APPLICABLE LAW.
- INDEMNIFICATION
As permitted by applicable law, you agree to, and you hereby, defend (if requested by STR), indemnify, and hold STR Parties harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys’ fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any STR Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with (i) your Submissions; (ii) your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your activities in connection with or your use of the STR Online Service; (iii) any misrepresentations made by you; (iv) use of the STR Online Service; or (v) breach of these Terms (all of the foregoing, “Claims and Losses”). You will cooperate as fully required by STR Parties, in the defense of any Claim and Losses. Notwithstanding the foregoing, STR Parties retain the exclusive right to settle, compromise, and pay any and all Claims and Losses. STR Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of a STR Party. This section is not intended to limit any causes of action against us that you may have but are not waivable under applicable law.
- ARBITRATION AND DISPUTE TERMS
The provisions of this section shall supersede any inconsistent provisions of any prior agreement between the parties. This section shall remain in full force and effect notwithstanding any termination of your use of the STR Online Service or these Terms.
Forum Selection/Jurisdiction
Jurisdiction and venue for any controversy, allegation, or claim arising out of or relating to the Service, the Materials, your Submissions, these Terms (collectively, “Dispute”) shall be in Los Angeles, California. Each party submits to personal jurisdiction and venue in Los Angeles, California for any and all purposes.
Pre-Arbitration Notification
STR and you agree that it would be advantageous to discuss and hopefully resolve any Disputes before formal proceedings are initiated; provided, however, that STR need not do so in circumstances where its claims of Intellectual Property Rights are concerned (“IP Disputes,” with all other disputes referred to as “General Disputes”). The party making a claim – whether you or STR – shall send a letter to the other side briefly summarizing the claim and the request for relief. If STR is making a claim, the letter shall be sent, via email, to the email address listed in your STR account, if applicable. If no such information exists or if such information is not current, then we have no notification or delay obligations under this section. If you are making a claim, the letter shall be sent to 1904 W Division St, Chicago, IL 60622 (Attn: SUSHI STR LEGALS). If the Dispute is not resolved within sixty (60) days after notification, the claimant may proceed to initiate proceedings as set forth in this section. Either you or STR, however, may seek provisional remedies (such as preliminary injunctive relief, subject to this section) before the expiration of this sixty (60)-day period.
Arbitration of Claims
Unless you give us notice of opt-out within five (5) business days of your first use of the STR Online Service, addressed to: 1904 W Division St, Chicago, IL 60622. all actions or proceedings arising in connection with, touching upon or relating to any Dispute, or the scope of the provisions of this section, shall be submitted to JAMS (www.jamsadr.com) for final and binding arbitration under its Comprehensive Arbitration Rules and Procedures if the matter in dispute is over $250,000 or under its Streamlined Arbitration Rules and Procedures if the matter in dispute is $250,000 or less, to be held in Los Angeles County, California, or at a mutually agreed location, before a single arbitrator in accordance with California Code of Civil Procedure §§ 1280 et seq. If the matter in dispute is between STR and a consumer, the matter shall be submitted to JAMS in accordance with its Policy on Consumer Arbitration Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness. The arbitrator shall be selected by mutual agreement of the parties or, if the parties cannot agree, then by striking from a list of arbitrators supplied by JAMS. We may have the right to pay the JAMS fees if required for arbitration to be enforceable. If you are a consumer, you have the right to an in-person hearing. The arbitration shall be a confidential proceeding, closed to the general public; provided, however, that a party may disclose information relating to the arbitration proceedings to its and its affiliates’ lawyers, insurance providers, auditors and other professional advisers. The fact that there is a dispute between the parties that is the subject of arbitration shall be confidential to the same extent. The parties may engage in the discovery or exchange of non-privileged information relevant to the dispute. The arbitrator shall issue a written opinion stating the essential findings and conclusions upon which the arbitrator’s award is based. Neither party shall be entitled or permitted to commence or maintain any action in a court of law with respect to any matter in dispute until such matter shall have been submitted to arbitration as herein provided and then only for the enforcement of the arbitrator’s award; provided, however, that prior to the appointment of the arbitrator or for remedies beyond the jurisdiction of an arbitrator, at any time, either party may seek pendente lite relief (subject to the provisions of these Terms waiving or limiting that relief) in a court of competent jurisdiction in Los Angeles County, California or, if sought by STR, such other court that may have jurisdiction over you, without thereby waiving its right to arbitration of the dispute or controversy under this Section; provided further, however, that the losing party shall have fifteen (15) business days after the issuance of the arbitrator’s decision to fully comply with such decision, after which the prevailing party may enforce such decision by a petition to the Los Angeles County Superior Court or, in the case of you, such other court having jurisdiction over you, which may be made ex parte, for confirmation and enforcement of the award.
Limitation on Injunctive Relief
AS PERMITTED BY APPLICABLE LAW, IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE STR ONLINE SERVICE, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE DEEMED IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. THIS MEANS (WITHOUT LIMITATION) THAT, IN CONNECTION WITH YOUR CLAIM, YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, SOFTWARE, MATERIALS, CONTENT, SUBMISSIONS, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED, OR CONTROLLED BY ANY STR PARTY (INCLUDING YOUR LICENSED SUBMISSIONS) OR A LICENSOR OF ANY STR PARTY.
These Terms and any applicable Additional Terms, General Disputes and IP Disputes, and any other claim brought by you against STR or by STR against you pursuant to this section, or otherwise related to the STR Online Service, Materials, STR Licensed Elements, Submissions or other STR products or services, will be governed by, construed, and resolved in accordance with, the laws of the State of Delaware, U.S.A., without regard to its conflicts of law provisions that might apply the laws of another jurisdiction. This section shall be governed solely by the Federal Arbitration Act, 9 U.S.C. §1, et seq., and not by the law of any state, and is enforceable pursuant to its terms on a self-executing basis. You and STR agree that we intend that this section satisfies the “writing” requirement of the Federal Arbitration Act. This section can only be amended by mutual agreement. Either party may seek enforcement of this section in any court of competent jurisdiction. The arbitrator shall determine any and all challenges to the arbitrability of a claim.
Class Action Waiver
As permitted by applicable law, both you and STR waive the right to bring any Dispute as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any Dispute brought by anyone else. Notwithstanding any provision in the JAMS Comprehensive Arbitration Rules and Procedures to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, or private attorney general action or to consolidate, join, or otherwise combine the Disputes of different persons into one proceeding. Notwithstanding the arbitration provision set forth above, if the provision regarding waiver of class, collective, representative, and private attorney general claims of this section is found to be void or otherwise unenforceable, any such class, collective, representative, or private attorney general claims must be heard and determined through an appropriate court proceeding, and not in arbitration.
Jury Waiver
AS PERMITTED BY APPLICABLE LAW, THE PARTIES HEREBY WAIVE THEIR RIGHT TO JURY TRIAL WITH RESPECT TO ALL CLAIMS AND ISSUES ARISING UNDER, IN CONNECTION WITH, TOUCHING UPON OR RELATING TO THESE TERMS, THE BREACH THEREOF AND/OR THE SCOPE OF THE PROVISIONS OF THIS SECTION, WHETHER SOUNDING IN CONTRACT OR TORT, AND INCLUDING ANY CLAIM FOR FRAUDULENT INDUCEMENT THEREOF.
Small Claims Matters
Notwithstanding the foregoing, either of us may bring qualifying claim of General Dispute (but not IP Disputes) in small claims court, subject to the Class Action Waiver.
- GENERAL
Update to Terms
It is your responsibility to review the posted Terms each time you use the STR Online Service. STR reserves the right at any time to update, change, modify, or revise these Terms from time-to-time and you agree that we may notify you by posting them on the STR Online Service (or in another reasonable manner of our choosing). Your use of the service after such notice constitutes your agreement to the updated Terms for your new use and subsequent transactions. Any changes will become effective as to new use upon posting to the STR Online Services, and the date on which it was most recently updated will be indicated by the “Last Updated” section at the start of these Terms. Your continued access to or use of the STR Online Services and its programs and offers after any such changes indicates your acceptance of the Terms as modified. It is your responsibility to review the Terms and Conditions regularly for updates.
Consent to Electronic Contracting and Receiving Electronic Records
When you use our STR Online Service, including signing up to receive email or text messages, you consent to receive electronic records from us and consent to us contacting you electronically. We will try to promptly respond to all inquiries, but we are not obligated to do so. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that any time you electronically transact, agree or consent via the STR Online Service it is intended to be an electronic signature which binds you as if you had signed on paper. You agree that your use of the Service, other than to read the Terms (or Additional Terms) and Privacy Policy, constitutes agreement to the Terms, and any applicable Additional Terms, then posted without further action by you. In order to withdraw your consent, update your contact information, or obtain paper copies of electronic records, you must contact us at cs@sushiSTR.com and stop using the STR Online Service. If you withdraw your consent, you will be unable to use the STR Online Service. If there is a cost to provide you with paper copies of electronic records, we will disclose that to you prior to sending you electronic records. Your consent to receive electronic records applies to your use of the STR Online Service, including any email or text message programs. Your devices must be able to review websites and electronic documents, receive email, or receive text messages to receive electronic records, depending on whether you are using the STR Online Service, or subscribing to email or text messages.
Operation of Service; Availability of Products and Services; International Issues.
STR, in its sole discretion without advance notice or liability, may immediately suspend or terminate the availability of the STR Online Service and/or Materials, in whole or in part, for any reason, in STR’s sole discretion, and without advance notice or liability. These Terms also govern any updates to, or supplements or replacements for, the STR Online Service and Materials. STR controls and operates the STR Online Service from the U.S.A., and makes no representation that the Service is appropriate or available for use beyond the U.S.A. If you use the STR Online Service from other locations, you are doing so on your own initiative and responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply.
Export Controls
You are responsible for complying with all applicable trade regulations and laws both foreign and domestic. Except as authorized by U.S. law, you agree and warrant not to export or re-export any aspects of the STR Online Service, including any software, to any county, or to any person, entity, or end-user subject to U.S. export controls or sanctions.
Severability; Interpretation
If any provision of these Terms, or any applicable Additional Terms, is for any reason deemed invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be deemed severable from these Terms or the applicable Additional Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms or the applicable Additional Terms. To the extent permitted by applicable law, you agree to waive and will waive, any applicable statutory and common law that may permit a contract to be construed against its drafter.
Investigations; Cooperation with Law Enforcement; Termination; Survival
As permitted by applicable law, STR reserves the right, without limitation, to: (i) investigate any suspected breaches of its STR Online Service security or its information technology or other systems or networks, (ii) investigate any suspected breaches of these Terms and any applicable Additional Terms, (iii) use any information obtained by STR in accordance with its Privacy Policy in connection with reviewing law enforcement databases or complying with applicable laws and use and/or disclose any information obtained by STR to comply with law enforcement requests or legal requirements in accordance our Privacy Policy, (iv) involve and cooperate with law enforcement authorities in investigating any of the foregoing matters, (v) prosecute violators of these Terms and any applicable Additional Terms, and (vi) discontinue the STR Online Service, in whole or in part, or, suspend or terminate your access to it, in whole or in part, including any user accounts or registrations, at any time, without notice, for any reason and without any obligation to you or any third-party. Any suspension or termination will not affect your obligations to STR under these Terms or any applicable Additional Terms. Upon suspension or termination of your access to the STR Online Service, or upon notice from STR, all rights granted to you under these Terms or any applicable Additional Terms will cease immediately, and you agree that you will immediately discontinue use of the STR Online Service. The provisions of these Terms and any applicable Additional Terms, which by their nature should survive your suspension or termination will survive, including the rights and licenses you grant to STR in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability and the provisions regarding jurisdiction, choice of law, no class action, and mandatory arbitration.
Assignment
STR may assign its rights and obligations under these Terms and any applicable Additional Terms, in whole or in part, to any party at any time without any notice. These Terms and any rights granted to you hereunder and any applicable Additional Terms may not be assigned by you, and you may not delegate or assign your duties obligations under them, without the prior written consent of an officer of STR.
Complete Agreement; No Waiver
These Terms, and any applicable Additional Terms, reflect our complete agreement regarding the Service and supersede any prior agreements, representations, warranties, assurances, or discussion related to the Service. Except as expressly set forth in these Terms or any applicable Additional Terms, (i) no failure or delay by you or STR in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of these Terms or any applicable Additional Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
- CONTACT
All notices to Sushi STR can be sent via email to cs@Strotary.com or mailed to Sushi STR, Address: 935 W Webster Ave, Chicago, IL 60614.
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